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Frequently Asked Questions

Have a question about ordering custom sugar cookies from Tabitha's Cookie Jar? We've answered some of the most common questions below.

Ordering & Pricing

How much do your cookies cost?

Our pricing depends on the type, size, and design of your cookies.

Corporate Printed Logo Cookies: Standard (3.5–4 inches) starting at $60 per dozen; mini (2.5 inches) starting at $30 per dozen. Minimum: 2 dozen for either size.

Custom Hand-Decorated Cookies: Standard (3.5–4 inches) starting at $75 per dozen; mini (2.5 inches) starting at $36 per dozen. Minimum: 1 dozen standard or 2 dozen minis.

Final pricing is based on your design, quantity, and any additional customization. Prices do not include sales tax, and any sales tax that applies will be shown on your quote.

How far in advance should I order?

For corporate logo cookies, we recommend contacting us 4 to 6 weeks before your event. The sooner, the better!

For custom hand-decorated cookies, we recommend reaching out at least 4 weeks in advance.

Shorter-notice orders may be possible depending on availability. Corporate orders requested with less than two weeks' notice may be subject to a rush fee.

Can you accommodate large corporate orders?

Yes! We've completed corporate orders ranging from a few dozen cookies to more than 2,000 cookies for a single project.

For large orders, please contact us as early as possible so we can discuss your event date, quantity, and production schedule.

We also welcome recurring orders from businesses, universities, and organizations.

How do I place an order?

Start by completing the appropriate inquiry form on our website.

For corporate orders, please include your event date, estimated quantity, and logo or artwork.

For custom hand-decorated cookies, include your event date, quantity, theme, colors, and any inspiration photos.

We'll review your request, confirm availability, and provide a quote.

Submitting an inquiry does not reserve your date. Your order is confirmed once the details and payment arrangements are finalized.

What payment methods do you accept?

We accept major credit cards, Venmo, PayPal, and Apple Pay.

Corporate customers may also request an invoice. Payment terms for approved corporate accounts will be confirmed when the order is placed.

Full payment is required to reserve custom hand-decorated cookie orders.

If you are ordering for a school, government office, or tax-exempt organization, please let us know when you request a quote.

Can I change or cancel my order?

Because our cookies are made specifically for each customer, cancellation and change requests depend on how far along your order is in the production process.

For custom hand-decorated cookies, if you cancel 14 days or more before pickup, you will receive a refund minus the cost of any custom work already done and any supplies bought for your order that cannot be used for anything else. Cancellations within 14 days of pickup are nonrefundable.

For corporate orders, we refund what you have paid minus the quoted price of any cookies already made and any costs already committed to your order, and we send you an itemized list.

Please contact us as soon as possible if your plans change. Our full order terms are linked here and included with every quote, so you can read them before you pay or approve your order.

Ingredients & Freshness

What flavor are your sugar cookies?

Our signature cookies are made-from-scratch vanilla sugar cookies with lemon-flavored royal icing.

They're thick, soft, and chewy, with icing that balances the sweetness of the cookie.

Do you offer gluten-free cookies?

No. We do not currently offer gluten-free cookies.

Because we work in a home bakery that uses wheat flour, we cannot guarantee against cross-contact with gluten.

Do your cookies contain allergens?

Our cookies contain wheat, eggs, and milk.

Please contact us before ordering if you have questions about ingredients or allergens.

How long do your cookies stay fresh?

Our cookies are individually heat-sealed and have a recommended shelf life of up to three weeks when stored properly.

We provide storage instructions with your order.

Can I freeze my cookies?

Yes! Our cookies freeze well when properly packaged.

We're happy to provide instructions for freezing and thawing.

Packaging, Pickup & Delivery

Are the cookies individually packaged?

Yes! Every cookie is individually heat-sealed to help maintain freshness.

Basic individual packaging is included in the price.

Do you offer custom packaging?

Yes! Depending on your order, we can offer coordinating ribbons, bows, custom tags, branded stickers, and gift boxes.

Additional packaging is quoted separately.

Where are you located?

Tabitha's Cookie Jar is an insured, home-based bakery in Erie, Colorado, operating under Colorado's Cottage Foods Act. Made in a home kitchen that is not subject to state licensure or inspection. Not intended for resale.

We do not have a retail storefront. Pickup is available by appointment.

When can I pick up my order?

Custom cookie pickups are typically scheduled on Fridays between 2:00 and 4:00 p.m.

Alternative pickup dates and times may be accommodated by prior arrangement.

Corporate pickup arrangements are confirmed individually.

Do you deliver?

Delivery may be available for qualifying larger corporate orders in the Denver metro area and Northern Colorado.

Delivery availability and fees are determined when your order is quoted.

Do you ship cookies?

Ask us about shipping within Colorado when you request a corporate quote. We are not able to ship outside Colorado.

Shipping costs depend on the quantity, destination, packaging, and handling requirements.

Custom hand-decorated cookies are generally available for local pickup.

Our Mission

Why is your bakery called Tabitha's Cookie Jar?

Our name was inspired by Tabitha, also known as Dorcas, in Acts 9. She was known for helping others.

When we started the business, we wanted its name to reflect our commitment to giving back.

You can read more about our story on our About page.

How does my order help children in Uganda?

We donate 50% of every sale to help provide care, education, and daily meals for children at an orphanage and school in Uganda.

Every order helps us continue that mission.

Dawn standing with her hands on the kitchen counter, sugar cookies and piping bags in front of her

Still Have Questions?

We'd love to hear from you!

Whether you're planning a corporate event or celebrating a special occasion, please complete our inquiry form and tell us what you have in mind.

Contact Tabitha's Cookie Jar

Please allow 1 to 2 business days for a response.